FAQs

When will I receive my order?

  • Orders are usually processed and shipped within 1–2 days after purchase. Custom orders may take approximately 3–4 days to produce and prepare.
  • Once your order ships, you’ll receive tracking information via the email or phone number you provided at checkout.
  • If you don’t receive tracking within the expected timeframe, you can contact them to follow up.

Shipping Time:

  • After shipping, orders usually take 5–7 business days to arrive for U.S. customers.
  • For international customers, delivery
    typically takes 5–10 days.

How do I track my order?

Once your order ships, you’ll receive tracking details by email. If you have questions about tracking, email sales@neonbubble.net.

Whatis your refund policy?

  • Damaged product/manufacturing defect: If your signs arrives damaged just send us a picture to sales@neonbubble.net within 7 days of receiving it and we'll replace it or give you a full refund.
  • Product not as described: If the item you received doesn’t match the description or product image, We ’ll exchange it or issue a full refund. Note that slight differences in appearance can occur.  
  • Lost in transit: If the package is lost but you provided the correct address, Neon Bubble will reship the product.

CanI cancel my order?

All sales are final once placed. Most signs begin being printed and built shortly after your order is submitted, so we generally cannot be canceled.

Wholesale Pricing

Wholesale pricing may be available —
minimum quantities apply. Contact them at neonbubble23@gmail.com for
details.

Shipping Carriers

All orders are shipped via DHL Express, UPS or FedEx.

Duties & Fees

  • U.S. orders: No additional duties.
  • International orders: Duties or customs fees may apply depending on your destination country.

Accepted Payment Methods

We accept all major credit cards plus Apple Pay, Afterpay, and Sezzle.

Disclaimer

The artwork sold on the site is original and not affiliated with official sports teams or trademarks.

Terms and Conditions of Use

Welcome to Virgo Prints INC, Florida which is doing business as Neonbubble.net. United States of America is our country of domicile and our business policies and financial processes are governed by the law of the land. All disputes arising in connection with information, products and services presented on the website shall be heard by a competent authority governing the country.

The following Terms and Condition of Use govern every user (including you), use of our website and our services. Neonbubble is a trademark of Virgo Prints INC, Florida and use of the website for information, purchase of products and services constitutes acceptance of these terms and conditions of use.

Virgo Prints INC reserved the right to add, modify, delete any clauses in the Terms and Conditions document at any time at it sole discretion by pasting any changes to the document directly without informing its stakeholders, partners, and customers. This Terms and Conditions of Use document supersedes all prior agreements, warranties, representations and understandings.

Virgo Prints INC allows its partners/affiliates to offer some of its services through its website but the company does not have any control over the services offered by them. Users agree that Virgo Prints INC is not liable to use of any such services offered by our affiliates and third parties have their own Terms and Conditions of use. In event of any conflicts, the Terms and Conditions of use mentioned on the website will be binding to the user and you must comply to Terms of Use with Virgo Prints INC.

Eligibility to Use Website
Virgo Prints INC intends to provide service to customers who can lawfully enter into contract under the applicable law. You should be over the age of 18 to use the website. If you are under age of 18 but over 13 years of age, you can use our website under your parents supervision after they agree to the terms and conditions of use presented on the website. Virgo Prints INC clearly mentions the site is not intended for use for children under age of 13.

Virgo Prints INC provides revocable license to use the information presented on the website subject to your compliance with terms of use mentioned on the website. The company does not allow any individual or party to use the information to compete with Virgo Prints INC. If you use information in a way forbidden by terms and conditions of use, Virgo Prints INC reserves complete right to revoke your license of usage and pursue any legal action in accordance state and Federal law.

Copyright
All content on the website neonbubble.net including design, graphics, and organization is protected under applicable trademarks, copyright and other intellectual property rights. Downloading, reproducing original content in a different way and redistribution of any part of website except outlined in terms of use is strictly prohibited.

Representation and Warranties
Users of neonbubble.net represent and warrant to Virgo Prints INC that in the use of website, they will not perform any action that will infringe the trademark, copyright, patent, trade secret, right of publicity, right of privacy or any other legal right of third party.