📦 FAQs – Delivery & Shipping Details

📅 When will I receive my order?

  • Orders are usually processed and shipped within 1–2 days after purchase. Custom orders may take approximately 3–4 days to produce and prepare.
  • Once your order ships, you’ll receive tracking information via the email or phone number you provided at checkout.
  • If you don’t receive tracking within the expected timeframe, you can contact them to follow up.

🚚 Shipping Time:

  • After shipping, orders usually take 5–7 business days to arrive for U.S. customers.
  • For international customers, delivery
    typically takes 5–10 days.

🔍 How do I track my order?

Once your order ships, you’ll receive tracking details by email. If you have questions about tracking, email sales@neonbubble.net.

💰 Whatis your refund policy?

  • Damaged product/manufacturing defect: If your signs arrives damaged just send us a picture to sales@neonbubble.net within 7 days of receiving it and we'll replace it or give you a full refund.
  • Product not as described: If the item you received doesn’t match the description or product image, We ’ll exchange it or issue a full refund. Note that slight differences in appearance can occur.  
  • Lost in transit: If the package is lost but you provided the correct address, Neon Bubble will reship the product.

🚫 CanI cancel my order?

All sales are final once placed. Most signs begin being printed and built shortly after your order is submitted, so we generally cannot be canceled.

📦 Wholesale Pricing

Wholesale pricing may be available —
minimum quantities apply. Contact them at neonbubble23@gmail.com for
details.

🚚 Shipping Carriers

All orders are shipped via DHL Express, UPS or FedEx.

🌍 Duties & Fees

  • U.S. orders: No additional duties.
  • International orders: Duties or customs fees may apply depending on your destination country.

💳 Accepted Payment Methods

We accept all major credit cards plus Apple Pay, Afterpay, and Sezzle.

⚠️ Disclaimer

The artwork sold on the site is original and not affiliated with official sports teams or trademarks.